Privacy Policy

Last Updated: 4/20/2025

Dark Horse Martial Arts ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [Insert Website URL], interact with us in person at our studio located in Cincinnati, OH, or engage with our services, including SMS marketing communications. By using our services or providing your information, you agree to the terms of this Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please contact us at the information provided below.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Information that can identify you, such as your name, email address, phone number, mailing address, date of birth, and payment information (e.g., credit card details) when you register for classes, make purchases, or sign up for communications.

  • Non-Personal Information: Data that does not directly identify you, such as browser type, IP address, device information, and website usage statistics collected through cookies and similar technologies.

  • Health and Fitness Information: Information you provide about your health or physical condition to ensure safe participation in our programs (if applicable and with your consent).

  • User-Generated Content: Information you provide through reviews, feedback, or communications with us.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you fill out forms on our website, register for classes, make a purchase, sign up for newsletters or SMS marketing, or communicate with us via email, phone, or in person at our studio.

  • Automatically: Through cookies, web beacons, and other tracking technologies when you visit our website. These tools collect data about your browsing behavior and device.

  • From Third Parties: We may receive information from third-party service providers, such as payment processors or marketing platforms, to facilitate our services.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: To register you for classes, process payments, and manage your account or membership.

  • To Communicate with You: To send you updates, reminders, and notifications about classes, events, promotions, and other studio news via email, SMS, or phone calls.

  • SMS Marketing: If you opt in, we may send promotional messages, class reminders, and updates via SMS in compliance with Application-to-Person (A2P) messaging regulations and the Telephone Consumer Protection Act (TCPA).

  • To Improve Our Services: To analyze website usage, customer feedback, and preferences to enhance our offerings and user experience.

  • To Comply with Legal Obligations: To meet legal, regulatory, or compliance requirements, such as responding to subpoenas or protecting the safety of our community.

  • To Personalize Your Experience: To tailor content, advertisements, or promotions based on your interests and interactions with us.

4. SMS Marketing and A2P Compliance

  • Consent: By providing your phone number and opting in, you consent to receive SMS messages from Dark Horse Martial Arts, including marketing promotions, class reminders, and important updates. Consent is not a condition of purchase.

  • A2P Compliance: We comply with all applicable laws and regulations for A2P messaging, including the TCPA and CTIA guidelines.

  • Message Frequency: The number of messages you receive may vary based on your activity and preferences.

  • Opt-Out: You may opt out of SMS communications at any time by replying "STOP" to any message. You can also manage preferences through your account settings on our website (if applicable).

  • Help: Reply "HELP" to any SMS message for assistance.

  • Message and Data Rates: Standard message and data rates may apply as charged by your mobile carrier.

  • Supported Carriers: Our SMS service may not be available on all carriers, and we do not guarantee delivery through all providers.

  • Business Information: Dark Horse Martial Arts, 2527 Compton Rd Cincinnati, OH 45231, 513 601-8970.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With Service Providers: We may share data with third-party vendors (e.g., payment processors, marketing platforms, or SMS service providers) who assist us in operating our business and delivering services. These providers are contractually obligated to protect your information.

  • For Legal Reasons: We may disclose information if required by law, to comply with a court order, or to protect the rights, property, or safety of Dark Horse Martial Arts, our customers, or the public.

  • With Your Consent: We may share your information with other parties if you provide explicit consent.

6. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure payment processing. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

  • Opt-Out of Communications: You can unsubscribe from emails by clicking the "unsubscribe" link in our messages or opt out of SMS by replying "STOP" to any text message.

  • Access and Update Information: You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe.

  • Cookies: You can manage cookie preferences through your browser settings, though disabling cookies may affect website functionality.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When information is no longer needed, we securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. We will post the updated policy on our website with the "Last Updated" date revised. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Compliance with State and Federal Laws

We are committed to complying with applicable privacy laws, including the Ohio Data Protection Act and federal regulations like the TCPA. If you have concerns about how your data is handled, you may contact us or file a complaint with the appropriate regulatory authority.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Dark Horse Martial Arts 2527 Compton Rd Cincinnati, OH 45231 info@darkhorsemartialarts.com 513 601-8970